What do insurance agents expect when dealing with claim service? Our agents expect the same things as our customers! Fast, courteous service is a priority.
A recent survey by the Insurance Journal found that agents say friendly claims service is much more important than meeting expectations on claim payment amounts. Fully 61 percent of respondents rated friendly service as critical, while only 28 percent considered providing the expected payment amount as critical. One agent describing a top carrier said, “They are kind, courteous, and treat people how they themselves would like to be treated, no matter how small or large the claim happens to be.” Another emphasized the importance of the personal touch by noting that their “claims reps are always pleasant, helpful and sympathetic to clients’ needs and concerns.”
At Britt Insurance claim service is a #1 priority for us!

Do you or someone you know, text while driving?

It is now against the law in North Carolina, but most people who text while behind the wheel continue to do so knowing that they probably won’t get caught.

However, a ticket might be the least of your worries as this Public Service Message from the U.K. points out.

Click on the picture to see the video.

Be warned that this video is very graphic and not suited for small children.

Think they don’t build cars like they use to? Well, you are right, they don’t and we can be thankful for that. Watch this video from the Insurance Institute for Highway Safety. Those folks crashed a 1959 Chevrolet Bel Air head-on into a new Chevrolet Malibu. The results may amaze you. Click on the image for the video.

Effective August 17, 2009 Nationwide Insurance will offer North Carolina policyholders two new features with their automobile insurance policies. We highly recommend these to our clients, especially those households with inexperienced drivers.
Fender-Bender Forgiveness-Filing for any Bodily Injury, Property Damage, or Collision claim under $1,800 regardless of fault, will not result in a surcharge to the policy.
Accident Forgiveness-The first at-fault accident over $1,800 will not result in a surcharge to the policy.
Please call any Britt Insurance Agency office for more details regarding these policy features

Most folks want to save money on their automobile insurance and we agree that in today’s economy, price is an important factor. But don’t let a low price mean that you have less coverage than you need. When it comes to car insurance, minimum liability limits or no comprehensive or collision coverage on your vehicle could mean a devasting loss should you be at fault in an accident. Did you know that your insurance policy provides protection only to the limits of your policy and losses beyond those limits become your personal responsibility? Something to think about.